Privacy Policy:

We will never share any information that has been provided to us by our clients to a third party. The only information shared to a third party will be for credit reference purposes only at the approval of the client.

New Clients:

To view products online, please register online by completing all the requested information. Registration approval may take up to 5 business days and login information will be send by return email.

To visit our showroom, please bring proof of business and an account will be setup for you.

How to purchase:

Our products can be purchased by visiting our showroom located in Toronto, visiting us at the trade show or by placing an order. Products can be Cash&Carry from the Showroom. Orders can be placed by using the online shopping cart, email or fax. We no longer take phone orders. Our minimum order is $150 CAD per order in Canada and $300 CAD per order internationally.

To order by using the online shopping cart:
* Please register your company online.
* Once your account has been approved, you will be able to view all our
  products and can be informed of new products and events.

To order by using email or fax:
* On each order form please provide your company name, address, contact name and phone number.
* On each order form please include item code and quantity. Also colour and size if applicable.

Custom order:

We can have almost anything made. If you require a special or certain piece of jewellery, with a large quantity we will glad fully produce it for you. A deposit may be required.

Payment:

We accept Visa, MasterCard, cash, business cheque, interact and bank wire.

Shipping & Handling:

We ship using Canada Post Express (insured) and charge $10-$20 for most orders within Canada. Weight and size of the package determines the cost of shipping and can only be determined once the order is finalized. Products can also be shipped by Canada Post Priority, UPS and FedEx at an additional charge.

We also ship internationally. Please check the courier's website for approximate shipping cost. Custom border fees are the responsibility of the buyer. Please ensure you are aware of all border fees before placing the order.

Exchange & Credit:

Exchange or credit will be issued to merchandise that has visible manufacture defect and is reported in writing within 7 business days of receiving the shipment. Date of receiving the shipment is determined by delivery date of courier for orders or date of sale at show room location. Merchandise must be returned in its original condition and packaging to receive replacement or credit. All other returns will not be accepted or be accepted with a 10% restock fee.

No exchange or credit on custom orders unless merchandise has visible manufacture defect.